Support
A question about your practice, a model, or iCloud? Here are the common starting points.
Do I need an account?
No. Thynkora stores your work on your device. iCloud sync, when available, uses your Apple Account and private CloudKit database.
Why is AI feedback provisional or unavailable?
Apple Intelligence and downloaded models depend on your device, settings, free storage, and model availability. Open the app's model selector to check your current engine. Your response remains saved even when an on-device model is not ready.
Where are downloaded models stored?
Models are downloaded into the folder you select in the app. Check available storage and the Files app if a download is interrupted. An existing compatible model folder can be selected without downloading it again.
Why has a result not appeared on my other device?
Check that both devices use the same Apple Account, have iCloud access and a network connection, and show a healthy status in Profile › iCloud. Sync can take time. Export important data before using any erase control.
How do I export or delete my data?
Open Profile in Thynkora for data export and Delete All Data. Save an export before deleting anything you want to keep. Deleting the app alone may not remove iCloud records or model files in a folder you chose.
Contact
Email your device model, iOS version, app version, and steps to reproduce the issue. You can also send TestFlight feedback when testing a beta. Please do not include private challenge responses unless necessary.
Email Thynkora supportoyinbookeola@outlook.com